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Notice of Christmas Trading 2024 - 2025

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As the year concludes, we would like to thank you, most sincerely, for all the business you have given us over the past year.

The TSPA team would like to wish you and your family a happy and peaceful Christmas, and a fun New Year ahead!!

While most of our team will be taking a well-deserved rest during this period, you can still place orders online, or email and send in the details. These will be prioritised when we return on Mon 6th Jan 2025 (don't wait, order ASAP and get in the production queue first).

(Pre-Christmas deliveries of online orders are being taken, up until early morning Monday 9th Dec 2024).
(Any online orders received up until COB Fri 13th Dec 2024 will be printed and posted before we shut, from stock in our inventory only).

All other print methods are closed for pre-Christmas delivery.

Have a great new year!

Our Annual Christmas break, this year, will be as follows:

Phone:
Closed: From 5 pm Fri 20th Dec 2024. Open: 9am Mon 6th Jan 2025.

Email/SMS Support:
Closed: From 5 pm Fri 20th Dec 2024. Back online at 9 am on Mon 6th Jan 2025.

Showroom (Wallsend)
Rebecca is taking most of January off - however, Lauren and Amy will be available through email support, as above. The showroom is closed until 28th January 2025

Production:
Screenprinting and Embroidery Teams: Closed: From COB Fri 20th Dec 2024. Back to work on Mon 6th Jan 2025.

DTG and Transfer Teams: Closed: From COB Wed 18th Dec 2024 (as we need to perform shut-down procedures on the Thurs). Back to work: Mon 6th Jan 2025.

All-Over Sublimation Apparel: Closed: From COB Fri 20th Dec 2024. Back to work: Mon 6th Jan 2025

Orders:
Whilst you can still place orders during this time, they will be reviewed once email support returns from the break. Having your order placed and ready to go will help with prioritising as your order will already be in the queue - so no need to wait for the New Year.

Please be aware that delays will be expected for some orders during this period, whilst we wait for stock and move through the backlog of orders.

 
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