Here is a list of the most frequently asked questions about the services on our website. If you have a question not listed here please use our Support Desk.
Find out what we think is an acceptable print and the various issues that can arise for different shapes of garments and the effect that can have of the print positioning.
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Get Instant quotes Online! All products on our blanks store have a built in quote calculator. Use the free tools to get an instant quote for most products. If you see a product with a "Decorate Now!" button. These is available with no minimum order amount. Use the free design tools to create you own t-shirt design.
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If you are new to this website and you're are not sure what to do next, then this article is for you. This is our guide for how to get started with a quote and what to do if you need to get some shirts ordered for your next event, business or function. We let you know what we need from you and the most important parts of the quoting process.
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This article is a comprehensive guide to understanding the possible problems and issues regarding supplying your own t-shirts. And to bring to your attention the possible benefits of using us as the supplier of your t-shirts. We will list the various important points that you must understand before you go supplying your own t-shirts.
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The easiest way to get started after a quote is to, simply give us a call, our staff we get all the info we need to get started, alternatively, press the reply button on your email software. This will keep all your quote request details in your email for us to verify later. Then we need some additional information about your order.
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We totally understand you not wanting to get pay more than you should for a service, and if you don't ask you don't get, right. So, if you feel that our prices are not very competitive in our industry, then let us know, tell us why and what we need to do to stay competitive.
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If you don't have or you can't get access to a JPG, JPEG, PNG, PDF, GIF, TIFF, or BMP image file type then you will need to send your quote via email. For security reason we don't allow any other file type to be sent via our quoting form. Just attach your file to an email.
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Due to the overwhelming number of requests, we do have to charge for blank samples. However, you may return samples to our warehouse for a full refund of the purchase price (excluding postage). The only condition is; Items must be returned unused, unworn and in there original condition. PS: Trying them on is not considered being worn ...
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Our general print production turnaround time will be 7-10 working days from payment and approval, plus the shipping time to you. Our staff will keep you up to date at every stage of this process. If you have a specific deadline just let us know and we will do our best to accommodate or advise you if it is not possible. We will never take on an order unless we are sure of on-time dispatch.
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We want you to be completely happy with the final product that you order from us, and what better way of getting exactly what you want, than ordering a Sample first?! If you go ahead with a bulk DTG order with us of 20 or more t-shirts, we can deduct the difference of the per unit price off your order.
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Direct Deposits are our preferred payment method. We have many other payment options for you to choose from, so you can pay for your order. Paypal, Credit Cards (Mastercard and Visa, No AMEX), Bank Deposits, Cheques, and Cash.
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Credit Card Surcharge is a fee added to the amount payable when a customer pays with a Credit Card or via a similar payment gateway such as Paypal. This fee is charged to cover the merchant fees associated with these types of payment methods. But don't worry, there are many other payment methods for you can make your payments to T-shirt Printing Australia; EFT Transfer, Direct Deposit and Cheques; that do not attract a fee.
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Drop shipping is a method of taking orders, packing and shipping orders direct to a retailers customers, so that the retailer doesn't have to keep or own any physical stock. The Drop Shipper holds the stock and ships it on demand allowing the retailer to concentrate on selling the product and marketing the product in various channels.
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Office Hours - 9.00AM-5.00PM Mon-Fri AEST
National: 1300 916 433
Mobile SMS: 0438 738 766
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