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Customer Pick Up - Why we charge for in-person pickups?

Solution

1. Pick up means we have to have someone available for when you want to do the pick up, which is not good for our staff's workflow, as it causes interruptions. If you want this convenience we charge a small fee.

We prefer to post it to you. Why? Australia Post turns up at 3 pm each day and all pick ups are done at once. Not individuals coming in at all different times of the day, sometimes even after hours.

2. Pick up does not make it faster.

If you want it fast please follow this.
https://tshirtprinting.com.au/support/knowledgebase.php?article=19

The pick up fee is typically $15.00 per order.

 

 
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