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Turnaround: How long does it take to complete an order?

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How long does it take?

Our general turnaround is 10 working days from order placement + shipping. Any order inside this time is consider FAST.
Yes, we can do it fast.

If an order is FAST you MUST TELL US in the order notes the absolute final drop dead date you need it in your hands.

See our Christmas Closure information.

How we handle FAST orders? (Small order 1-5 items)

We can produce orders and have them ready for shipping in 2-3 working days. (+ standard delivery times - Conditions apply)

What Styles?

You cannot bring your own shirt. The item must be something we hold in stock, from this list. It's colour should be either black or white. Though we do hold a lot of colours, it's more likely we'll have a black or a white in stock.
(It's best to place the order and then ask in the order notes if this is possible, by telling us the absolute drop dead date. If we can't do it, we tell you immediately and issue a full refund.)

How do I place the order?

Fast orders must be placed online by uploading or creating your design online and complete the following.

Start by visiting the Instant Quote Form and enter a number between 1-5 (Fast is only available for a few shirts. Bulk quantities take longer, see below)

These are the only product we to short runs on, as this is what we are more likely to have on hand to print with. Click on the product that best matches what you're after. It tells you the price as you go, and you can see what it looks like as you add your designs.

Only products on the designer website are available for fast production.

For any order with a deadline, (even if it's longer than our usual turnaround) please ensure you add a message in the Customer Notes, of when you need the order to arrive by. Production will either get it done, or advise if it is not possible, in which case, we will issue you an immediate refund.

Ensure you place the order as soon as possible, choose Express Post, and use an instant payment method (not Direct Deposit).

We do not have customer pick-up at this time. Delivery to your home is more efficient. Our staff focus on Australia Post pick up time as their main priority. Why we charge for pick-up.

*Our promise is getting the order out in time for delivery. Once it leaves us, it's up to Australia Post to deliver on time. We cannot be held liable for any delays due to the Australia Post network.

Non urgent orders can be done within 5-7 working days + delivery.

If your order has any kind of deadline, even if we have plenty of time, please tell our staff in the notes.

How we handle FAST orders? (Bulk order 10+ items)

*Latest - RE: Bulk Screen printing ** Please read

For bulk orders (if you have all the details we need) the best we can do is 7 working days (*see conditions). (+ standard delivery times)

What Styles?

The style you choose must be in-stock at the suppliers at the time of order. If the supplier is out of stock, we will not be able to complete the order on-time. Substitutions can be organised in case of rush orders.

How do I place the order?

Fast orders must be placed online by creating a quote in the shopping cart, placing the order and supplying us with the print ready artwork (vector in eps format) in the upload field.

*Important points to consider?

You must tell us the last drop dead date for delivery to occur
Turnaround time starts when an order has been approved and payment made
Excludes order quantities of 200+ for embroidery and 500+ for screen printing
Seasonal effects: There are certain times of the year where fast production is not possible
We reserve the right to not accept a given turnaround request if we feel it is not possible to complete on-time

We no longer have customer pick-up. Door-to-door delivery is more efficient. Our staff focus on our dispatch time as our main priority.

*Our promise is getting the order out in time for delivery. Once it leaves us, it's up to the delivery company to deliver it on time. We cannot be held liable for any delays by a third party delivery network.

If an order deadline is inside our production times, or we cannot guarantee our previously stated despatch promise. By continuing you accept that risk.

Non urgent orders can be done within 10-12 working days + delivery.

If your order has any kind of deadline, even if we have plenty of time, please tell our staff in the notes.

I don't need it fast!

For every other order through Instant Quote Form the turnaround time is up to 10 working days*.

All Over Sublimation garment production takes 3-4 week from order confirmation.

If your order has any kind of deadline even if it's ridiculously short (or we have plenty of time) please tell our staff about it when you order.

Our General Turnaround Times

If you order on our Design A T-Shirt website, your order will generally take 3-7 working days, depending on stock availability + shipping to you.

Plain t-shirt orders on the blanks Store, will generally dispatch within 48hrs, (depending on stock availability) + shipping to you.

For all other orders the following information will apply.

Our general print production turnaround time will be 10 working days (*conditions apply) from payment and approval, plus the shipping time to you.

Our staff will keep you up to date at every stage of this process. If you have a specific deadline just let us know and we will do our best to accommodate or advise you if it is not possible. We will never take on an order unless we are sure of on-time dispatch.

(Turnaround: How Covid is affecting our Bulk Order Production)

(1) Processing your Order
Please allow 24 hrs (weekdays) for us to process your order. This is to assess your artwork, create a mock-up of your t-shirt to approve, and to issue a bill for payment. This may take a bit longer during busy times.

(2) Production in progress
Our ordering department will let you know how long it will take to complete your order. Generally this will be (10 working days*), but, this may vary according to order size and during busy periods.

(3) Shipping and delivery
Our policy is to find the quickest and most the economical method available to us. Generally (1-14 working days) depending on the delivery company and where you live in Australia. See our Shipping Policy

This site is intended for use by customers who live in Australia. If you want delivery to other country other than Australia we may not always be able to. If we can deliver, you may be required to pay additional shipping before your order will be dispatched.

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