Frequently asked questions and help information

What Are Your Payment Options?

Last Updated: Monday 4th December 2017

We have many payment options for you to choose from, so you can pay for your order. Credit Cards (Mastercard and Visa, No AMEX) Deposits, Cheques, Paypal and Cash.

Payment Processing Times

Credit Card and Paypal are instant for Design Online Orders
For a faster turnaround time, we accept secure Credit Card payments online through Commbank, or online with PAYPAL, which process the same day. (Credit Limits and Surcharges apply)
Bank Deposits online with Netbank process between 1-2 days.
Deposits at a branch or with another Bank process in 3-4 days.
Send us a cheque/Money Order to our office can take up 7-10 days to receive your payment and clear at the bank.

Credit Card payments

We use Commbank or Paypal secure servers to process transactions. NO Credit Card details are stored on our servers. All processing is done between the Provider and your Cards Issuer for complete safety.

We do not take Credit Card Details over the phone.

Deposit at Bank

With nearly all Australian banks now providing online banking this method of payment is most desirable for Australian customers without a credit card. Once you accept this payment during the order process we send you our bank account details and order number so you can log-on to your bank and deposit the money to our account.

So that we can identify your payment you will need to enter your order number into the description field when using online banking or ask the teller to do so if depositing at a branch.

Send Cheque/Money Order

We accept business cheques, personal cheques, bank cheques and money orders in Australian currency. When you place your order you will be given a summary of your order along with an order number. You may purchase a money order from any Australia Post office for $2.50.

Cash Payments

Cash payments will only be accepted at our showrooms. Please do not send cash in the mail.

MORE RELATED

MOST POPULAR

Get in Contact with our Customer Service Office

Hi, My name is Rebecca, I'm your personal promotions consultant. It's my job to help you. Luckily, I am backed by a dedicated team of 20 + screen printers who produce awesome quality work. So if you have questions, get in contact now.

Office Hours - 9.00AM-5.00PM Mon-Fri EST
National: 1300 916 433
Mobile: 0431 052 623
Contact Us | Quote Form | Design Online

Thank you

The T-shirt was fine - it is now on its way to the U.S. for our son's birthday next week. The ordering process and delivery service could not be faulted.